Application Support Analyst

Job Description:

Are you an Application Support Analyst with strong Microsoft stack experience, looking to take ownership of business-critical systems?

We are working with a well-established UK construction and infrastructure group delivering major building and civil engineering projects nationwide. With a strong reputation for quality, safety and long-term partnerships, this organisation is investing in its technology function to support continued growth and operational excellence.

This role sits within a central IT team based in their Shared Service Centre in Hinckley, supporting users and systems across the wider business.

You will play a key part in the day-to-day administration, support and continuous improvement of the organisation’s business applications estate. You'll:

• Administer and support business applications running on Microsoft technologies including Azure, Windows Server, Entra, Active Directory and SQL Server
• Provide 2nd/3rd line support, ensuring incidents and service requests are seen through to resolution
• Support the installation, configuration and rollout of new applications
• Monitor applications, apply updates and security patches, and manage planned changes
• Log and present change requests at weekly change boards
• Troubleshoot technical issues and communicate solutions clearly to non-technical stakeholders
• Work closely with internal teams and external partners on BAU and project-based work

You’ll ideally have experience with:

• Azure (IaaS, PaaS and SaaS)
• Windows Server, Active Directory and Entra
• SSO and networking fundamentals
• SQL Server (IaaS/PaaS environments)
• Application installation, configuration, upgrades and security patching
• Service management tools such as ServiceNow
• Change control and governance processes

The role is based in Hinckley 1 day per week with the remainder of the week WFH. 
Salary: £30 000 - £35 000
Benefits: 28 days + bank holidays, private healthcare, bonus, pension, and more

If this sounds like your next role, please apply as we have interview slots available.




We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.
We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.