Associate Divisional Operations Director

Job Description:

In a Nutshell…

We have an exciting opportunity for an Associate Divisional Operations Director to join our team at Vistry, reporting directly to the Divisional Operations Director. This pivotal role offers hands-on experience supporting regional teams across the North East, North West, South Midlands and East, driving the delivery of mixed-tenure residential developments from inception to completion. The Associate Divisional Operations Director will act as a strategic partner to the regional offices, collaborating with regional managers, site teams, and functional leads to ensure operational excellence across multiple sites and teams including new business, pre-construction, design, build, commercial management, and customer service.

A core part of your role will be conducting regular site visits to monitor progress, ensure health and safety compliance, and support site teams in delivering projects to the highest standards. You'll help drive operational excellence across your division by sharing best practice across regions, identifying risks early, and contributing to continuous improvement initiatives. This position offers the opportunity to develop your leadership skills, build strong relationships with stakeholders, and make a tangible impact on the quality and efficiency of our operations.

This role would suit a current Construction, Commercial or Technical Lead.

Due to the travel expectations from the North East to the South East, it would be beneficial for candidates to be based in or around the Midlands.

Let's cut to the chase, what's in it for you…

• Competitive basic salary and annual bonus
• Company car, car allowance or travel allowance
• Up to 33 days annual leave plus bank holidays, increasing with service
• Private medical insurance
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme
• Life assurance at 4x annual salary
• Share save and incentive schemes
• Employee rewards portal and more

In return, what we would like from you…

• Behave in line with our core values of Integrity, Caring, and Quality: Alignment with Vistry Group's core values, demonstrating ethical behaviour, empathy, and a drive for excellence.
• Strategic Thinking: Ability to see the bigger picture, align divisional activities with Group objectives, and contribute to business planning.
• Leadership & Mentorship: Proven capability to guide, develop, and motivate teams, fostering a culture of learning, growth, and high performance.
• Operational Excellence: Strong technical knowledge of construction and operational processes, with a commitment to delivering projects to the highest standards.
• Change Management: Adaptability and resilience in supporting teams through new processes, systems, and organisational change.
• Risk Management: Proactive identification and mitigation of risks to ensure smooth and safe project delivery.
• Relationship Building: Excellent communication and interpersonal skills, able to build strong relationships with stakeholders at all levels.
• Continuous Improvement: Commitment to sharing best practice, driving operational efficiency, and contributing to customer service excellence.
• Health & Safety Focus: Thorough understanding of health and safety compliance, with experience in monitoring and supporting site teams.
• Commercial Acumen: Ability to assist with commercial processes and supply chain management, optimising efficiency and quality.
• Sustainability & Community Engagement: Passion for promoting sustainable practices and supporting initiatives that benefit local communities.
• Full UK Driving Licence: Travel across the division will be necessary

More about the Associate Divisional Operations Director role...

• Divisional Team Support: Act as a strategic partner to divisional teams, collaborating with regional managers, site teams, and functional leads to ensure operational excellence across multiple sites.
• Site Engagement: Conduct regular site visits to monitor progress, ensure health and safety compliance, and provide direct support to site teams.
• Best Practice Sharing: Help disseminate best practices across regions, fostering a culture of continuous improvement and operational excellence.
• Commercial & Customer Service: Assist teams in managing commercial processes, supply chain performance, and customer service initiatives, ensuring projects meet Group standards.
• Stakeholder Relationships: Build strong relationships with internal and external stakeholders, acting as a bridge between site teams and senior leadership.
• Operational Delivery: Support operational delivery across multiple sites, ensuring projects meet Group standards and deadlines.
• Pre-construction, Design, and Build: Assist in pre-construction, design, and build phases, sharing best practice and supporting teams through each stage of development.
• Risk Identification: Identify risks early and contribute to mitigation strategies, ensuring projects progress smoothly and safely.
• Continuous Improvement: Contribute to customer service excellence and continuous improvement initiatives, helping teams deliver the highest standards.
• Health & Safety: Conduct frequent site visits to monitor health & safety, quality, and progress, ensuring compliance and supporting site teams.
• Supply Chain Management: Help manage commercial processes and supply chain performance, working with teams to optimise efficiency and quality.
• Mentorship and Development: Provide guidance and support to divisional teams, helping to develop talent and foster a culture of learning and growth.
• Performance Monitoring: Track project progress and team performance, ensuring targets are met and identifying opportunities for improvement.
• Change Management: Support the implementation of new processes, systems, and initiatives, helping teams adapt to change and drive operational success.
• Collaboration with Senior Leadership: Work closely with senior leaders to align divisional strategies with overall Group objectives, contributing to business planning and decision-making.
• Sustainability and Community Engagement: Promote sustainable practices and support initiatives that benefit local communities, in line with Vistry Group's values and ethos.

Finally, let's tell you a bit more about us…

We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.

Join us in making Vistry.

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