Branch Trade Sales Executive

Job Description:

We’re recruiting a Branch Sales Executive to join a busy and customer-focused trade branch in Derby. This is a highly front-facing retail and trade role, ideal for someone who enjoys building relationships, delivering excellent service, and working in a fast-paced sales environment.

As a Branch Sales Executive, you’ll be the first point of contact for trade and retail customers, representing the branch on the trade counter, supporting sales activity, and ensuring every customer receives a professional, knowledgeable and friendly experience.  Your key focus will be serving trade and retail customers face-to-face and over the phone, supporting branch sales performance and day-to-day operations.

Key responsibilities:

• Providing exceptional customer service on the trade counter
• Driving trade counter sales and supporting branch sales targets
• Generating quotes, processing orders, and identifying sales opportunities
• Confidently advising customers on products, availability, pricing and lead times
• Processing card and cash payments accurately, following cash control procedures
• Maintaining strong product knowledge, including new and existing ranges
• Supporting stock control, deliveries, and goods-in processes
• Keeping the branch front-of-house, displays and point-of-sale areas tidy and professional
• Working closely with the Branch Manager and other internal teams

Skills and Knowledge

• Experience in a customer-facing sales role (retail, trade counter or branch-based)
• Knowledge of construction trade is essential, electrical wholesalers, Screwfix type outlets
• A confident, friendly and professional manner with customers
• Strong communication skills, both face-to-face and over the phone
• A proactive approach to sales and customer engagement
• Good organisational skills and the ability to prioritise
• Basic IT skills (MS Office and sales/order systems)
• Trade counter experience is desirable but not essential
• A full UK driving licence is advantageous

Salary and Benefits

• £28-31K plus commission
• Monday to Friday 8am - 5pm
• Company pension scheme
• 24 days holiday plus bank holidays
• Free on-site parking
• Cycle to work scheme
• Birthday voucher
• Regular company events and team activities