Business Administration Assistant

Job Description:

Business Administration Assistant (Up to 24k – dependant to experience) 
LOCATION: Leicester
REPORTS TO: Office Manager

OUR COMPANY
Haines Watts is a firm of chartered accountants who specialise in advising and supporting business owners. We support companies and business owners around the UK, which gives our clients access to a huge amount of business expertise and knowledge. Our fresh thinking and practical business approach underpin our values. At Haines Watts Leicester, we pride ourselves on a collaborative culture that values initiative, growth, and genuine care for our clients.

OVERALL PURPOSE
The Business Administration Assistant will provide comprehensive administrative and business support to ensure the smooth day-to-day running of the office. This includes assisting with maintaining databases and CRM systems, marketing activities, and providing professional front-of-house and administrative support to the wider team.

OUR KIND OF PERSON

• A good standard of education, including GCSEs (or equivalent) in English and Maths.
• Strong verbal and written communication skills, with confidence in handling telephone enquiries and taking accurate messages.
• Excellent organisational skills and the ability to prioritise multiple tasks effectively.
• High attention to detail and accuracy in data entry and documentation.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new software.
• Experience with CRM systems or database management (desirable).
• A proactive and flexible attitude with a willingness to learn and take on varied responsibilities.
• Positive, enthusiastic, and professional demeanour with the ability to work well as part of a team.
• Driving licence and access to transport

THE SPECIFICS

• Provide general administrative support including filing, scanning, photocopying, and document management.
• Support marketing events and campaigns, including logistics, promotion, and follow-up activities.
• Assist in scheduling marketing materials, newsletters, and social media content.
• Maintain and update company databases and CRM systems with accuracy and attention to detail.
• Manage telephone and reception duties, greeting visitors and handling calls professionally.
• Arrange and coordinate meetings, appointments, and conference calls.
• Support the team with diary management, correspondence, and administrative tasks.
• Process incoming and outgoing mail and emails efficiently.
• Assist with monitoring office supplies and ordering when necessary.
• Contribute to continuous improvement initiatives and help streamline administrative processes.

DESIRABLE SKILLS AND EXPERIENCE

• Previous experience in an administrative and office support role.
• Basic understanding of social media management and marketing communications.
• Knowledge of basic bookkeeping or financial administration (advantageous but not essential).

WHAT WE OFFER 

• A supportive and friendly team environment.
• Opportunities for learning and professional development.
• Varied workload with the chance to get involved in multiple areas of the business.

No recruitment agencies, please.