Business Support Administrator

Job Description:

My client is looking for an organised and proactive Business Support Administrator to join their Corporate Learning & Development team.

In this role, you’ll provide essential admin support to help deliver training, events, and development opportunities across the organisation.

You’ll work with a wide range of colleagues and stakeholders, helping ensure everything runs smoothly and efficiently.

What You’ll Be Doing

• Organising training events and meetings (venues, catering, materials, bookings)

• Managing diaries, meetings, and travel arrangements for the L&D management team

• Supporting budgets, processing orders, and maintaining accurate records

• Preparing documents, reports, agendas, and meeting minutes

• Handling emails, calls, and enquiries with a high level of customer care

• Maintaining filing systems and databases (including learning management systems)

• Coordinating correspondence and tracking actions

• Supporting internal systems such as the intranet

• Assisting with projects, research, and service improvements

What We’re Looking For

We’re looking for someone who is:

• Highly organised and able to manage their own workload

• Confident using Microsoft Office (or similar systems)

• Experienced in administration or business support roles

• Comfortable organising events and meetings

• A strong communicator, both written and verbal

• Customer-focused with great attention to detail

• Able to work flexibly and meet deadlines

Essential Requirements

• NVQ Level 2 (or equivalent) or relevant experience

• Experience in administration and working to deadlines

• Ability to manage information, systems, and records accurately

Desirable Experience

• Experience supporting training or learning programmes

• Experience using a learning management system

• Minute-taking and supporting meetings

Additional Information

• Occasional work outside normal hours may be required

• Travel within Leicestershire may be needed