Commercial Insurance Executive (Renewals)

Job Description:

Lutterworth based – 5 days in the office

Permanent

Monday to Friday – 35hrs (9.00 - 17.00)

£35,000 - £40,000 pa (depending on experience) 

Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Account Executive to join their busy renewals team.

The key responsibilities of an Insurance Account Executive (Renewals):

• Conduct fact-finding calls to identify clients’ requirements and provide quotations in line with Treating Customers Fairly (TCF) principles.
• Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines. Communicate quotations, advising on price and cover to meet the applicant’s needs.
• Achieve income and conversion targets by maximising use of team resources.
• Accurately document all customer interactions and maintain data integrity within Acturis.
• Balance company policy with customer benefit in all decision-making processes.

The minimum requirements for the Insurance Account Executive role (Renewals):

• 1 – 2 years commercial insurance experience
• Previous experience in telephone-based insurance renewals or account management
• Demonstrable commitment to customer satisfaction and professional integrity.
• Ability to handle challenging customers and complaints with patience and professionalism.
• Proven team-player with a strong work ethic and willingness to work occasional overtime.
• Highly organised, detail-oriented and able to multitask in a fast-paced environment.

The ideal candidate for the Insurance Account Executive (Renewals) role:

• Proficiency in using Acturis or similar automated information systems
• Track record of meeting or exceeding financial targets and KPIs
• Proactive approach to process improvement and personal development
• Demonstrates a clear understanding of wider insurance policies.

Insurance Account Executive benefits:

• Comprehensive training and development programme
• Company contributory pension scheme
• Discretionary bonus scheme
• 25 days annual leave plus increase after years of service
• Medical Insurance
• Free on-site parking

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner – as we want to be treated.

Interested?

Please apply below or call us on (phone number removed) for an informal chat.

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