Contract Manager

Job Description:

Job Title – Contract Manager

My client is global leading provider in FM and they are looking for a contract manager to operate one of their well-known and established leisure contracts across the Midland region. The Manager will be responsible for delivering both Hard and Soft services whilst managing stakeholder relations.  

What You’ll Do:

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.
• Travel: This role will be based from home with travel to sites across the Northern Region.
   

What We’re Looking For:

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team.
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines.

Qualifications

• Qualified in either electrical or mechanical from a recognised institution or having a strong understanding in M&E
• Health & Safety qualifications eg IOSH, NEBOSH
• Previous experience in a similar role within FM
• Driving License