Customer Operations Supervisor -372
Type: Contract
Reference: 224624854
Job Description:
Customer Operations Supervisor
Carbon60 is looking to recruit a Customer Operations Supervisor to work for a leading Specialised Industrial Service Provider based in Leicestershire.
ROLE: Customer Operations Supervisor
PAY RATE: £30,000/annum, £14.42/hour
JOB TYPE: 3 Month Contract
LOCATION: Leicestershire
HOURS: 8am - 4:30pm Monday - Friday, 40 hours/week (30 min break)
No Overtime Available.
About US:
A leading Specialised Industrial Service Provider, making remarkable a reality every single day.
We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service.
This is where you come in!
Why US?
With over 170 sites across the UK and Ireland, a supportive working environment is never far away.
And while we're proud to be part of the manufacturing industry, our opportunities extend far beyond warehouse-based roles. You might be a fitter in Cork, a workshop engineer in Aberdeen, or a customer operations manager in Hull - wherever you are, your specialism is valued.
Collectively, our teams bring incredible expertise, built through dedication and hard work. We're committed to building a strong community - it's the people you work with, the support you receive from your manager, and the technical specialism that sits at the heart of everything we do.
THE ROLE:
- Support customers by placing and managing stock and non-stock orders
- Expedite orders using the order system and liaise daily with suppliers
- Ensure orders are placed within required timeframes for best price and lead time
- Assist with booking in deliveries and allocating stock within the storeroom
- Carry out manual handling of engineering components
- Provide excellent service to on-site engineers collecting parts
- Source non-stock items and update stock systems accordingly
- Support on-site team operations during management absence to maintain service levels
Essential skills / experience / qualifications:
- Confident with basic IT systems (email, data entry, stock/order systems)
- Comfortable working in a fast-paced, high-pressure environment
- Strong communication skills and customer-facing experience
- Able to meet the physical demands of manual handling
- Experience in stores, procurement, office, or engineering environments is beneficial
- Supervisory or ERP/stock system experience is advantageous but not essential
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.