Customer Service Administrator

Job Description:

Customer Service Administrator
Location: Nottingham
Salary £27,000pa

We are looking for dynamic Customer Service Administrator to work with a multi-channel marketing agency running campaigns from brief to completion.

• Taking briefs from different areas of the business relating to projects and campaigns
• Creating copy and wording from the initial brief
• Building and maintaining good working relationships with 3rd party design agencies/print suppliers
• Using CRM and process to run campaign workflow
• Liaising with departments throughout the business to keep projects to agreed time scales
• Problem solving and trouble shooting
• Using all Microsoft packages including Excel and outlook
• Providing excellent customer service

The ideal candidates for the Customer Service Administrator will have the ability to work in a fast-paced environment as well as:

• Experience of Microsoft packages including Excel
• Excellent Customer service and Relationship building skills
• Great attention to detail and administration skills
• Ability to remain calm under pressure and take ownership of your own projects and campaigns

Full training and support will be given to the successful candidate.

This is an exciting opportunity for candidates wanting to develop a career within a multi-channel marketing agency working with a top UK brand

If you would like to discuss this role in more detail with us, please send your CV to TurnerFox Recruitment.

Marketing Administrator / Customer service / Administrator / Service coordinator / Marketing coordinator