Customer Service Advisor

Job Description:

Rugby Office based - Monday - Friday 9am - 6pm

£25,450 per annum

We are looking for an energetic individual with a very clear telephone manner and confident IT skills.

You must have a passion for excellent customer service acting with professionalism at all times putting the client's needs first.

Key tasks for this Customer Service Advisor role include:

• answering inbound calls and making outbound calls
• answering queries via email
• Using a bespoke CRM system - making sure you are always keeping it updated
• quote adjustments to policies and issue relevant documentation.

Please only apply if you have

• a confident and clear telephone manner and you have telephone experience talking to clients
• you are a confident IT user
• you enjoy being organised and working on your own initiative.
• you are reliable and show a good work track record.