Customer Service / Order Processing Executive

Job Description:

Customer Service / Order Processing Executive - Nottingham - £25,000 - £28,000

Chase & Holland are excited to be working with a client in Nottingham as they look to recruit a Customer Service professional to join their team.  This role would suit someone who is looking for a friendly supportive environment along with excellent benefits. If you have proven experience working as a Sales Administrator, then we would be interested in hearing from you.

In return you’ll receive:

• Holiday buy back
• Bonus Scheme
• Free parking
• Early finish on a Friday

Customer Service / Order Processing Executive responsibilities:

• Managing inbound calls and emails
• Processing all UK and Export orders
• Processing shipments which include producing customs and shipping documents
• Progressing deliveries with parcel and pallet carriers
• Managing stock in terms of back orders and split deliveries and communicating with customers to advise status of their order
• Liaising with internal departments regarding lead times
• Running reports and updating spreadsheets
• Maintaining documents and records, updating and filing as required
• Assisting with preparation for internal and external audits

Key Requirements and Preferences:

• Ideally you will have experience in a similar role
• Excellent customer service skills
• Clear communication skills, written and verbal
• Able to keep calm under pressure
• IT proficient
• Excellent telephone manner
• Results driven
• Confident and enthusiastic 

If you are interested in finding out about this exciting Customer Service / Order Processing Executive opportunity, click ‘apply now'.

Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance, Supply Chain, HR and IT recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces.