Customer Service Representative (Part Time)

Job Description:

FRENCH SELECTION (FS)

Customer Service Representative (Part Time)
Location: Corby
Salary: up to £26,000 per annum pro rata
Ref: 8223CS

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8223CS

The company: A family-owned manufacturer in the health sector with a strong focus on sustainability.

Main duties: To provide excellent customer service and administrative support.

The role:
- Act as the first point of contact for private customers, affiliates and wholesalers.
- Process orders through the system and communicate order status with customer
- Manage the sales process from initial enquiry through to final delivery
- Liaise with the logistics and fulfilment team to ensure smooth operations and communicate lead times effectively
- Generate and follow up on leads to expand and grow the partner network and affiliate program
- Make proactive calls to ensure customer satisfaction and retention and identify areas for upselling

The candidate:
- Experience in a Sales and Customer Service role - Essential
- A strong interest in health and wellbeing - Essential
- Fluent in German to high business standard (written and spoken) - Beneficial
- Excellent communication skills
- Motivated, Proactive and Dynamic personality
- IT Literate and confident with Microsoft Office

The salary: up to £26,000 per annum pro rata plus bonus

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services).