Job Description:
Customer Service & Sales Advisor
Location: Coventry
Salary: £25,396.80 basic + great Commission (£27,800 OTE)
We are a well-established business with a fun, friendly team looking for a Customer Service and Sales Advisor. With a generous commission scheme, this role blends customer service and sales, handling inbound calls and live chat enquiries.
Key Responsibilities - Customer Service & Sales Advisor
- Handle incoming calls and assist customers via live chat
- Offer impartial advice on various options
- Convert enquiries into bookings
- Update records in our CRM system
- Process amendments and cancellations for existing bookings
What We're Looking For - Customer Service & Sales Advisor
- A friendly, upbeat personality
- Strong experience in phone-based sales
- Excellent customer service skills
- Motivated and calm under pressure
- Great phone manner
- Availability Monday - Friday (9 am - 5.30 pm or 10.30 am - 7 pm), plus one in three Saturdays (9 am-5 pm)
What You'll Get - Customer Service & Sales Advisor
- Salary from £25,396.80 basic + great Commission (£27,800 OTE)
- Birthday leave
- Agent rates on selected packages
- Free tea, coffee, and Pick & Mix sweets
- Generous workplace pension scheme
- Dress-down work environment
- Familiarisation visits
- Social events and fun team activities
- Free on-site parking and free gym membership
- Paid expenses for personal fitness challenges
- 50% discount on certain experiences
How to Apply - Customer Service & Sales Advisor
If you're enthusiastic about customer care and enjoy converting enquiries into sales.
Apply now.