Customer Service

Job Description:

Customer Service Administrator
Temp to Perm Opportunity 
Coventry (CV3)
£12.60 per hour / £24,570 per annum
37.5 hours per week (rotating shifts between 07:00 – 18:00)

Are you an organised and proactive Customer Service Administrator looking for a long-term opportunity in a busy, global business?

Our client — a worldwide supplier of goods — is looking for a confident and detail-focused customer service administrator to join their friendly Coventry team on a temp-to-perm basis.

This is a fantastic chance to build your career in logistics and customer service with a company that truly values its people.

Working as part of a fast-paced customer service and logistics team, you’ll be responsible for coordinating shipments and ensuring products reach clients across the globe on time.

The role will involve:

• Assessing daily shipments and prioritising orders for dispatch
• Creating shipment manifests and labels using electronic systems
• Liaising with transport providers to secure competitive rates and arrange bookings
• Communicating with internal sales, scheduling, and warehouse teams
• Ensuring accuracy and efficiency across all shipping documentation
   

We’re looking for someone who:

• Thrives in a busy environment and can multitask effectively
• Has excellent attention to detail and strong IT skills
• Is passionate about delivering outstanding customer service and administration
• Ideally has some experience in logistics, shipping, or supply chain (not essential)
• Wants to grow within a supportive, long-term team

If you’re available to start immediately and willing to undertake a temporary position we want to hear from you, apply today!

The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment.

Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited.

You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. 

If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion.

If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly.