Despatch Administrator

Job Description:

Despatch Administrator

Full Time – Temporary to Permanent

Location: Wigston, Leicestershire

Hours: Monday to Friday 8.30am to 5.00pm

Basic Salary: £26,000.00 to £27,000.00 Per Annum

Benefits: Fantastic Office Culture, 28 Days Annual Leave Entitlement including Bank Holidays, Free Parking, Annual Salary Increments plus fantastic career prospects.

Our client is a highly established company who take pride in providing exceptional quality of service for over 50 years. Due to growth, they are seeking an enthusiastic, hardworking Despatch Administrator to join their despatch office as a Despatch Administrator on a Full Time Temporary to Permanent basis.  

Despatch Administrator role:

• To work in a busy but friendly despatch office environment on the UK desk.
• To receive purchase orders by email or on the telephone.
• To input purchase order on the sales system (Sage) and issue order acknowledgements by email to the purchaser / customer.
• To ensure correct pricing is maintained for regular customers.
• To liaise with the warehouse team to ensure correct pricing and method of outward carriage.
• To cover for order processing staff when on leave or for unplanned absence.
• To cover the export desk during leave periods and for unplanned absence.
• To redirect emails to the appropriate department / personnel.
• To answer the telephone as and when required

Despatch Administrator Candidate:

• Ability to work under pressure individually or as part of a team in a busy but friendly environment.
• Ability for communicate clearly with all external and internal contacts by email and telephone essential
• Attention to detail is essential.
• Experience of Sage would be an advantage, but not essential as full training will be provided.
• Previous experience in a sales administration / distribution environment would be an advantage.
• An understanding of the value of good customer service is essential

INDLEI