Digital Product Owner
Type: Permanent
Reference: 224637831
Job Description:
Digital Product Owner
Saint-Gobain Interior Solutions (SGIS)
About the role
Saint-Gobain Interior Solutions is creating two brand-new Digital Product Owner roles to help shape and deliver best-in-class digital solutions for the SGIS. This role is all about maximising customer value - understanding real customer problems and translating them into impactful digital products.
You'll sit at the heart of digital delivery, working with customers, UX designers, researchers, developers, and construction specialists to define vision, strategy, and roadmaps for a growing portfolio of digital solutions.
What you'll be responsible for
- Deeply understanding customer needs, business goals, industry regulations, and market trends
- Owning the product vision, strategy, and roadmap, ensuring it's rooted in genuine customer insight
- Managing and prioritising the product backlog in an Agile environment
- Translating customer and business needs into clear user stories and requirements for development teams
- Working closely with UX designers, researchers, analysts, developers, and BIM specialists to design and deliver the right solutions
- Leading digital initiatives such as:
- Website tools and calculators
- Navigation and user journey improvements
- Digital technical support and guidance tools
- Digital construction and BIM-enabled solutions
- Defining and tracking KPIs and performance metrics (e.g. customer satisfaction, CX, lead generation, call reduction)
- Using data, feedback, and Build-Measure-Learn loops to drive continuous improvement
- Influencing stakeholders across Marketing, Sales, Technical Support, Customer Experience, and Digital teams
What you'll need to be successful
You're customer-obsessed, analytical, and comfortable working between business and technology. You enjoy solving complex problems and turning insight into action.
You'll likely bring:
- Experience in a Digital Product Owner, Product Manager or Marketing roles
- Strong understanding of Agile delivery and backlog management
- Confidence working with development teams and technical concepts (front-end, CMS, digital platforms)
- Experience working with UX, research, and data to shape solutions
- Ability to analyse multiple data sources and user feedback to make informed decisions
- A collaborative mindset and excellent communication skills
Why join Saint-Gobain Interior Solutions?
- A newly created role with real ownership and influence
- The chance to work on meaningful digital solutions that support architects, specifiers, merchants, installers, and construction teams
- Collaboration with experts across digital, construction, UX, and innovation
- Part of a global organisation with a clear purpose: "Making the world a better home"
- Contributing to Saint-Gobain's ambition of net zero carbon by 2050
About us
Saint-Gobain Interior Solutions brings together a full range of solutions and knowledge all under one roof. This strengthens our collective know-how and expertise and makes it easier for our team to support our customers through the entirety of their projects.
Our purpose is to make the world a better home for all, by creating high performance drylining and insulation solutions that take care of people and the planet. We will do this with the expertise and know-how of British Gypsum and Isover.
Are SGIS an inclusive employer?
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
And what about flexibility?
The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.
If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!