Domestic Abuse Services Manager

Job Description:

Red Snapper Recruitment are seeking an experienced and motivated Community Services Manager to lead a frontline domestic abuse service across Coventry and Leicester. You will manage and support a team delivering high-quality, trauma-informed services to those at high risk of harm, with a strong focus on multi-agency working, safeguarding, and service development.

Please note the succesful candidate must be fluent in either Urdu, Punjabi, Bengali, Hindi, Farsi, Pashto or Somali.

Job Title: Community Services Manager

Location: Coventry

Hours: 37.5 hours per week, including some weekends and participation in the out-of-hours rota

Salary: £35,000

Key Responsibilities:

• Lead and manage a team providing direct support to survivors of domestic abuse
  
• Ensure risk assessments, safety planning, and MARAC processes are robust and survivor-focused
  
• Deliver supervision, case reviews, and staff development
  
• Contribute to strategic planning, funding applications, and governance processes
  
• Represent the service in multi-agency and strategic meetings, strengthening partnerships
  
• Oversee monitoring and evaluation to assess impact and guide service improvements
  
• Ensure services are inclusive, culturally competent, and legally compliant
  

Essential Experience & Skills:

• Proven experience managing services for high-risk domestic abuse or vulnerable individuals
  
• Strong leadership and staff supervision skills
  
• Experience working within governance structures and supporting board decisions
  
• Knowledge of safeguarding, risk management, and relevant legislation
  
• Ability to build and maintain multi-agency relationships
  
• Financial management and fundraising experience
  
• Excellent communication, organisational and strategic planning skills
  

Qualifications & Requirements:

• Relevant management qualification or equivalent experience
  
• Experience working with women and children from diverse and marginalised communities
  
• Full driving licence, access to a vehicle, and business insurance
  
• Enhanced DBS clearance