Facilities Assistant

Job Description:

Facilities Assistant

Leicester (Spinneyside)

CBRE Global Workplace Solutions



About CBRE

CBRE is the global leader in real estate services, operating in 48 countries with more than 70,000 employees worldwide. Within CBRE, Global Workplace Solutions delivers integrated facilities and workplace management services for a wide range of clients.



The Role

We are recruiting a Facilities Assistant to join our team in Leicester. This hands-on role supports the smooth day-to-day operation of the workplace, with a focus on post room services, office support, and facilities coordination. You will help ensure a professional, efficient, and well-maintained working environment.



Key Responsibilities

• Receive, sort, and distribute incoming mail, parcels, and courier deliveries
• Prepare outgoing post, recorded deliveries, and courier collections
• Maintain accurate logs for tracked and signed-for items
• Liaise with courier providers to resolve delivery issues
• Manage returned mail in line with procedures
• Deliver high levels of customer service and respond to workplace queries
• Support meeting room setups, office moves, and general workplace services
• Assist with archiving, document handling, and confidential waste disposal
• Maintain tidy, safe, and organised post room and storage areas
• Carry out regular floor walks to identify housekeeping, maintenance, or health & safety issues
• Log and follow up maintenance requests with relevant teams
• Provide general support to the Facilities Team as required
• Identify opportunities to improve facilities and post room processes

About You

• Experience in a facilities, post room, mailroom, or office support role is desirable
• Strong organisational skills with good attention to detail
• Professional, customer-focused, and reliable
• Able to work independently and as part of a team
• Confident using basic IT systems (email, Microsoft Office, logging tools)
• Physically able to lift and move parcels in line with manual handling guidelines

Why Join CBRE?

• Join a global, market-leading organisation
• Be part of a supportive and professional workplace team
• Gain valuable experience within facilities and workplace services
• Opportunities for learning and development