Family Support Practitioner Coventry

Job Description:

Family Support Practitioner - Coventry

Part-Time | 12-Month Fixed Term Contract

Hours: 18.5 hours per week
Salary: £12,602 per annum
Location: Coventry (community-based with some office attendance)

About the Role

An established community-based service is seeking a compassionate and skilled Family Support Practitioner to provide targeted support to children, families, and individuals experiencing vulnerability, domestic abuse, and complex social challenges.

The role focuses on early intervention, safeguarding, and practical family support, working collaboratively with partner agencies to improve outcomes and promote long-term stability, safety, and wellbeing.

Key Responsibilities

Family Support & Casework

• Manage a caseload of children and families requiring early help and targeted intervention
• Deliver one-to-one practical and emotional support to parents, carers, and families
• Complete needs assessments, risk assessments, and support plans, reviewing progress regularly
• Support families to access housing, benefits, education, health, and community-based services
• Promote resilience, independence, and positive outcomes for children and families

Safeguarding & Multi-Agency Working

• Identify, respond to, and escalate safeguarding concerns in line with local and national procedures
• Work collaboratively with Social Care, Early Help, schools, health professionals, and voluntary-sector partners
• Attend and contribute to multi-agency meetings, reviews, and case discussions
• Maintain professional boundaries while building trusting, respectful relationships with families

Referral, Assessment & Intervention

• Act as a point of contact for referrals where required
• Undertake assessments and ensure timely onward referrals to appropriate services
• Provide short- to medium-term interventions aimed at reducing risk and improving family functioning

Equality, Diversity & Safeguarding

• Provide a service that is inclusive, non-discriminatory, and culturally sensitive
• Support women from Black and minoritised ethnic communities, including those with No Recourse to Public Funds (NRPF) and women facing complex barriers
• Follow safeguarding policies and procedures to protect children, vulnerable adults, and individuals at risk of harm

Administration & Reporting

• Maintain accurate, confidential case records in line with GDPR and organisational policies
• Complete monitoring data, reports, and documentation within agreed timescales
• Contribute to service evaluation, outcome monitoring, and quality improvement

Person Specification

Essential

• Experience working with children and families in a support, social care, or community setting
• Sound understanding of safeguarding children and early intervention frameworks
• Ability to manage a varied caseload and work independently
• Strong communication, engagement, and report-writing skills
• Commitment to equality, diversity, and anti-discriminatory practice
• Enhanced DBS (or willingness to obtain)

Desirable

• Experience supporting families affected by domestic abuse or complex needs
• Knowledge of multi-agency working and referral pathways
• Relevant qualification (or equivalent experience) in family support, social care, or a related field
• Ability to speak an additional community language

Flexibility Clause

In order to deliver services effectively, a degree of flexibility is required. The post holder may be required to undertake duties not specifically referred to in this job description; however, such duties will fall within the scope of the role at the appropriate grade.

This job description will be subject to review in consultation with the post holder to ensure it accurately reflects the duties and responsibilities of the role. The overarching aim is to continually improve the quality of services provided to Black, Asian and Minority Ethnic and Refugee (BAMER) women, their children and dependants, and male victims, promoting their wellbeing, safety, and empowerment.