Female Waking Night Residential Support Worker

Job Description:

Female Waking Night Residential Support Worker - Family Assessment Centre

📍 Market Harborough, Leicestershire
💷 £26,142.40 - £29,463.72 + Night Shift Premium Allowance (which works out approx £8,000 per year)
🕓 37 hours per week | 4 on, 4 off 
💡 A rewarding opportunity to make a difference in residential family support

🌙 About the Role

Are you a caring, reliable, and motivated Female Waking Night Residential Support Worker looking for a fulfilling new role in Market Harborough? We’re recruiting for a Waking Night Residential Support Worker to join a compassionate, experienced team at a Family Assessment Centre supporting vulnerable families and children overnight.

As a Waking Night Residential Support Worker, you’ll provide emotional support, practical assistance, and ensure safety through the night - helping families overcome challenges such as domestic abuse, mental health issues, learning difficulties, and trauma.

🏠 About the Service

This Family Assessment Centre offers residential support to parents and children facing complex needs. Families live in self-contained flats and are supported by staff who guide, observe, and assess parenting capacity in a safe, structured setting.

We work in partnership with Leicestershire County Council to provide consistent, high-quality residential childcare and family support.

Due to the sensitive nature of this service, this post is open to female applicants only (a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010).

🔑 Main Responsibilities of a Female Waking Night Residential Support Worker

• Provide overnight care and supervision to families and children within a residential setting.

• Create a safe, calm, and nurturing environment during waking night shifts.

• Support parents in maintaining consistent routines and healthy boundaries.

• Record and report observations accurately using digital systems.

• Carry out light domestic duties to maintain a clean and homely space.

• Follow safeguarding procedures and escalate concerns appropriately.

• Collaborate with colleagues, families, and professionals to achieve positive outcomes.

👩‍🏫 What We’re Looking For

• Level 3 Diploma in Residential Childcare (or willingness to work towards it).

• Previous experience as a Waking Night Residential Support Worker, Residential Support Worker, or similar.

• Knowledge of safeguarding, child protection, and trauma-informed care.

• Excellent communication and empathy skills.

• Flexibility to work nights, weekends and bank holidays.

• Passion for helping children and families thrive.

💷 Salary & Financial Benefits

• Salary: £26,142.40 - £29,463.72 per annum

• Night Shift Premium Allowance: paid at one-third of hourly rate

• Pension scheme: 4% or 6% employer contribution

• Service-related pay progression

• Refer-a-friend bonus scheme

• Cycle to Work scheme and season ticket loans

🌿 Health, Wellbeing & Work-Life Balance

• 26 days’ annual leave (rising with service to 30 days) + 8 public holidays

• Option to buy up to 5 additional days’ leave

• Employee Assistance Programme (EAP) – 24/7 advice and counselling

• Wellbeing days, reflective practice sessions, and team events

• Hybrid and flexible working where applicable

• Free health cash plan to claim back on dental, optical, and therapy costs

🚀 Training & Career Development

• Fully funded Level 3 Diploma in Residential Childcare

• Ongoing CPD and professional supervision

• Leadership coaching and internal career progression

• Access to specialist training in trauma-informed and family-centred practice

❤️ Why Join Us as a Waking Night Residential Support Worker?

Joining this team means being part of a passionate, supportive environment that genuinely values its people. As a Waking Night Residential Support Worker, you’ll be part of a close-knit service where compassion, teamwork, and respect are at the heart of everything you do.

If you’re ready to build brighter futures for families - apply today and start your next rewarding chapter in residential family care.