Field Service Engineer - Industrial Machinery

Job Description:

Field Service Engineer - Industrial Machinery

• Permanent - Fully remote position
• Salary: Basic £45,000 plus overtime rates, travel expenses, hybrid car
• Excellent Earning potential, paid door to door
• Territory: UK and Ireland with occasional overseas trips
• Candidate Location: Ideally residing in the Midlands region

A long-established and internationally respected leader in the design and manufacture of specialised automation machinery for the glass processing industry is seeking a UK-based Field Service Engineer to support operations across the UK and Ireland.

This is a full-time, remote position. The Field Service Engineer will be responsible for installing, troubleshooting, repairing, upgrading, and maintaining industrial automation equipment.

The role involves regular travel to customer sites throughout the UK, with occasional international travel to support operations at other global branches.

Key Responsibilities:

• Diagnose and troubleshoot technical issues on-site and remotely
• Perform installation, upgrades, maintenance, and repairs of machinery
• Provide timely and effective field service support to global clients
• Deliver technical assistance and guidance to ensure optimal equipment performance
• Maintain detailed service records and documentation
• Communicate regularly with clients to ensure smooth operations and high customer satisfaction

This role requires a strong technical background, excellent problem-solving skills, and the ability to work independently while maintaining close collaboration with customers and internal teams.

Experience / Qualifications:

• Troubleshooting and Technical Support skills
• Excellent working knowledge of electro- mechanical, pneumatic, hydraulic control systems
• Computer literate with knowledge and experience interrogating maintenance and PLC software
• Field Service and Maintenance & Repair experience
• Excellent communication skills for effective client interaction
• Proficiency in relevant software and tools
• Knowledge of industrial automation and glass processing machinery is beneficial
• Ability to work independently and remotely
• Qualification in an Electro-Mechanical Engineering, Mechatronics discipline or related field

Essential Requirements:

• Worked on Industrial Machinery
• Full UK Diving Licence
• Willingness to travel throughout the UK and occasional overseas client visits
• Valid UK Passport

HRGO Recruitment offers permanent and temporary jobs across the UK. You must have current UK right to work to be considered. HRGO is an equal opportunities employer.