Field Service Engineer

Job Description:

Field Service Engineer required in the Midlands Area

• £36,500 basic salary with access to a generous bonus scheme
• 40-hour work week, Monday to Friday, 8:00am to 4:30pm with access to overtime.
• occasional pre-scheduled weekend work. 
• 25 days of annual leave plus bank holidays, with an additional day for every 5 years of service.
• Company Vehicle Provided. 

Our client, a well-established leader in automated storage solutions, is seeking a dedicated Field Service Engineer to join their growing engineering team, covering the Midlands area.

Reporting to the Area Manager, your responsibilities will be to:  

• Conduct inspections, annual servicing, routine maintenance, and repairs on automated storage systems.
• Diagnose and resolve technical faults independently.
• Support system upgrades, including software updates.
• Assist with the commissioning and installation of new systems at client sites.
• Respond promptly to emergency breakdowns.
• Provide technical support and product training to clients.
• Complete and submit accurate service reports and documentation promptly.
• Manage travel and schedule efficiently.
• Develop in-depth knowledge of automated storage products and systems.
• Represent our client professionally with a friendly and presentable manner.
• Occasional national and international travel (for training purposes)

In order to be successful, you will be based in and around the LE, CV, WV, WS and B postcode regions and have a UK driving license with minimal points. This is a field based role so travel will be required. The company provides a van. 

Requirements

• Strong willingness to learn and a hands-on, proactive approach.
• Experience or qualifications in mechanical, electrical, or general engineering.
• Excellent fault-finding and technical problem-solving skills
• Full UK driving licence with minimal points.
• Flexibility for regional and occasional national travel (including overnight stays)
• Strong interpersonal and communication skills
• Professional presentation and a customer-first attitude
• High attention to detail and pride in workmanship
• Experience in storage solutions or materials handling (desirable but not essential)
• Self-motivated and comfortable working independently

For your hard work as a Field Service Engineer, you will be rewarded with:

• £36,500 basic salary with access to a profit share bonus scheme
• 25 days plus bank holidays, with an additional day for every 5 years of service.
• Company van, fully stocked with the latest tools.
• All travel expenses covered.
• Full tool kit and branded uniform provided.
• Company laptop and iPhone.
• Comprehensive product training (UK and Europe).
• Pension scheme, life assurance, and income protection.
• Paid sick leave.
• Working hours from 8:00am–4:30pm Monday to Friday, with occasional pre-scheduled weekend work.

If you're interested in this vacancy, please contact Billy at Perfect Placement today.

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