Field Service Engineer

Job Description:

Competitive salary +  23 days annual holiday plus bank holidays +  Company pension scheme + Excellent training, development, and progression opportunities + A supportive and professional team environment + All necessary tools, equipment, and PPE provided + A varied and rewarding field-based role 

We are seeking an experienced and proactive Field Service Engineer to join a well-established and growing energy solutions company. This is a hands-on role involving the maintenance and repair of generators and associated equipment for both customer-owned units and the hire fleet. The position requires a strong technical background, excellent customer service skills, and the ability to work independently in the field.

Working Hours & Overtime Schedule:
Monday to Friday:

• 12am – 4am: Double Time pay

• 8am – 5pm: Standard Time pay 

• 5pm – Midnight: Time and a Half pay 

Saturday:

• 12am – 4am: Double Time pay 

• 4am – Midnight: Time and a Half pay

Sundays & Bank Holidays:

• All hours: Double Time

Key Responsibilities:

• Carry out routine servicing and planned maintenance of diesel generators for both customer and rental equipment.
• Diagnose and repair faults efficiently, ensuring minimal downtime for clients.
• Conduct site surveys to assess maintenance or service requirements.
• Participate in the company’s on-call rota to provide out-of-hours support when required.
• Follow all company Health & Safety procedures and maintain a clean, safe, and organised work environment, including company vehicles.
• Ensure compliance with ISO standards (ISO 9001, 45001, 14001, and 50001) and contribute to continuous improvement initiatives.

Skills and Experience Required:

• A relevant qualification in Mechanical or Electrical Engineering, Diesel Fitting, or Plant Maintenance (e.g. City & Guilds, BTEC) or completion of an approved apprenticeship.
• Proven experience servicing and repairing generator sets, ideally including FG Wilson, Cummins, or similar brands.
• Strong fault-finding and diagnostic skills with a methodical approach.
• Prior field service experience is advantageous.
• Full UK driving licence required.
• ECS/CSCS or CCNSG card preferred (training can be provided if necessary).
• Excellent communication skills and the ability to deliver high-quality customer service.
• Capable of working independently and as part of a wider team.

Additional Information:
All applicants must be eligible to work in the UK. Please note that DBS checks and reference verification will be carried out as part of the recruitment process.