Field Service Engineer

Job Description:

We are currently recruiting for a client who are a global leader in the design, manufacture, and installation of machinery in the FMCG industry. They are looking to bring in a talented Field Service Engineer to their team, offering a competitive salary and great benefits

Role: Field Service Engineer
Location: Nationwide (primarily between Birmingham & Scunthorpe)
Salary: Up to £45,000 basic (Up to £70,000 OTE)
Benefits: Company car, great OTE opportunity, all necessary expenses paid, paid door-to-door 

Role Purpose
To deliver high-quality service support, including installation, commissioning, and pre-delivery inspections, for bespoke machinery and selected third-party equipment, supporting both external customers and internal departments.

Key Responsibilities

• Install and commission all product lines.
• Diagnose and repair bespoke and OEM equipment.
• Provide technical training to customers and company personnel when required.
• Work closely with customers and internal teams to resolve technical issues.
• Maintain clear and effective communication with customers and all internal departments.
• Attend meetings as required.
• Complete service reports accurately and in a timely manner, following up where necessary.
• Work flexible hours, including reasonable overtime and weekends, to meet business needs.
• Support the department in achieving its financial and performance targets.
• Comply with current UK Service Policies.
• Provide out-of-hours technical support by telephone as agreed.
• Adhere to customer site rules and standards at all times.
• Maintain safe working practices, comply with Health & Safety legislation, and report any breaches.
• Undertake all duties appropriate to the role, within your skills and experience.

Skills and Experience Required

• Strong electro-mechanical fault-finding ability.
• IT literate with excellent administrative, organisational, and planning skills.
• Analytical and critical-thinking capabilities.
• A consistent ability to deliver high-quality work and outstanding customer service.
• A positive, proactive, and flexible attitude.
• Ability to work independently and as part of a team.
• Willingness to travel extensively and drive long distances.

Please apply online or contact (url removed) for a confidential conversation
 
Executive Network Group, encompassing Technical Network, Network HR, HSE Network & Procurement People, sourcing mid to senior level management for automotive, aerospace, engineering and manufacturing industrial sectors, with a portfolio of services including executive search,advertising, MRO for permanent and interim contract recruitment services