Fire Safety Planner

Job Description:

Fire Safety Planner

Salary: £28,766 - £30,280

As a Fire Safety Planner, you will work within the newly formed Access Team to ensure our buildings are kept compliant with statutory requirements. The role is to plan and schedule a Fire Risk Assessment programme using data held on our properties within our compliance software (RiskBase). You will be liaising with Local Housing Managers, residents, building managers and other key stakeholders, providing excellent customer service, and playing a key role in keeping the business compliant with regulations.

Responsibilities include:

• Scheduling planned and responsive appointments for operatives across the housing stock - utilising multiple works management systems
• Utilising common sense approach to planning regional appointments and ensuring travel is kept to a minimum.
• Handling telephone and email enquiries from Local Housing Managers, residents, building managers and other key stakeholders
• Making proactive outbound telephone calls - persuading and influencing tenants to arrange and keep appointments
• Liaising with and directing operatives, providing them with key information from the MTVH database
• Sharing ideas and insight in order to continually improve the service function, including increasing the percentage of appointments made/appointments kept and buildings/properties accessed
• Maintaining records and logs of contact with Local Housing Managers, residents, building managers and other key stakeholders.
• Monitoring and reviewing the schedule to ensure Fire Risk Assessments do not go overdue.
• Ensuring all data is accurate.
• Helping to provide weekly/monthly reports on performance
• Monitoring the accreditation of the Risk Assessors

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Supported family friendly approach with extended parental leave
• Enhanced pension with matched contributions of up to 9%
• Option to buy or sell up to 5 days annual leave per year
• Life assurance cover 3 x your salary
• Cycle2work scheme
• Hybrid Working - Dependent on job role and department
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
• Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation

About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

• Gender
• Ethnicity
• LGBTQ+
• Disability

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.