German Speaking Customer Support Advisor

Job Description:

Express Recruitment are currently recruiting for an established, thriving international company based in Nottingham, who are looking to expand their busy team through recruiting a German speaking candidate, on an initial 12-month fixed term contract.

There are fantastic career progression opportunities with this role including full training provided. There are excellent benefits on offer, including hybrid working (3 days working from home), retail discounts and a casual dress code.

Roles & Responsibilities

• Oversee the end-to-end order process, from receipt to delivery and invoicing
• Handle customer inquiries promptly and professionally across multiple channels
• Resolve issues relating to availability, delivery, pricing, billing and claims
• Share accurate product information and customer feedback to support sales and development
• Contribute to team operations through workload sharing and regional/language support
• Maintain brand standards and act as an ambassador in all communications

Skills & Experience

• Bilingual written and verbal communication skills in German and English
• Professional telephone manner and communication skills essential
• Experience in a specific telephone based customer service role highly advantageous
• IT skills, confident with MS office functions
• Ability to work under pressure, must remain calm during busy periods

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 (url removed)>

Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on (url removed) or give us a call on (phone number removed) and we will do the rest for you.

Vacancy Summary

Hours: Full time

Salary: Up to c£24,000 per annum D.O.E

Location: Nottingham, Nottinghamshire

Job Type: 12 month FTC

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.