Head of Marketplace Operations

Job Description:

Head of Marketplace Operations

Full-Time | Permanent | Growing Global Retail Business

Lead the Operational Pulse of a Rapid-Growth Global Retailer. "We are looking for a high-velocity Head of Marketplace Operations for a global e-commerce powerhouse that prides itself on speed and commercial agility. This isn't a 'business as usual' role-it's a seat at the centre of a fast-moving, ownership-driven environment. If you are a hands-on leader who thrives on quick decision-making and can navigate the complexities of international trading without the weight of corporate red tape, this is the challenge you've been looking for.

In this Head of Marketplace Operations role, you'll sit at the centre of the business, ensuring marketplaces stay live, compliant, and performing at pace. You'll work across teams to keep orders flowing, resolve issues before they escalate, and strengthen the systems and processes that underpin day-to-day trading.

You'll lead managers across multiple functions, build a proactive and accountable culture, and work closely with senior leadership to make decisions that drive commercial performance. This is a hands-on role, perfect for a leader who enjoys both strategic influence and operational problem-solving.

Who Will Thrive Here

The successful Head of Marketplace Operations will be someone who:

• Has strong marketplace operations experience
• Thinks commercially and understands how operations drive revenue
• Learns systems quickly and enjoys simplifying complexity
• Leads with pace, structure, and a hands-on approach
• Builds teams that take initiative and own outcomes

Why This Stands Out

• A high-impact position in a rapidly growing environment
• Real influence over systems, performance, and team culture
• Permanent role with long-term progression

If you're ready to take on a Head of Marketplace Operations position in a dynamic, ambitious business, we'd love to speak with you. Get in touch for a confidential discussion.

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