Head of Safety and Security

Job Description:

Head of Safety and Security

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Kick off your career at Leicester City Football Club as Head of Safety & Security!

Contract Type: Permanent

Hours Per Week: 37.5 

Do you have the drive and passion to make a real impact at Leicester City Football Club?

About The Role & Who We’re Scouting

We’re on the lookout for a passionate, experienced, and skilled Safety and Security professional to join our squad at Leicester City Football Club, to play an integral role in the Club's operations as Head of Safety and Security. 

The role will lead on all matters in relation to Safety, Security and Health & Safety across the Club, reporting directly to the Club’s Director of Stadium Operations and advising the Club’s CEO and Board of Directors as necessary. You'll be Responsible for the management of the Stadium Safety Operation, in the role of Senior Safety Officer, undertaking the planning for and deployment of stewarding staff to ensure that the requirements of the Stadiums Safety Certificate are complied with and that spectator safety is maintained, with all staff members delivering excellent standards of customer service.

The preferred candidate will;

• be able to rely on a proven track-record of leading a large team of employees and casual workers, ideally within a stadium / professional sporting environment, ensuring the seamless integration of matchday and non-matchday security requirements through the management of services provided internally under the Security Operations Manager and event-based security teams such as stewards, agency security teams and the Police
• have extensive and in-depth knowledge of Health and Safety regulations to guide and develop H&S experts already within the Club and enable effective management of H&S across all LCFC sites, establishing suitable systems and controls for the safety of staff and visitors, whilst minimising any impact on the environment
• have demonstrable experience across all aspects of Stadium Safety and Security including, but not limited to, Counter-terrorism, Fire Safety, Venue Legislative Compliance and Event Safety.

If you're excited about truly making a difference and contributing to the Club’s success, this could be the perfect opportunity for you!

The ideal candidate will be flexible and prepared to work evenings, weekends, and bank holidays where required for matchdays, and we’re looking for someone who thrives in a high-pressure, dynamic, and fast-paced environment. Due to the responsibilities of the role, there is strict criteria that applicants should match (please see enclosed job description for a full list of duties and qualifications required);

Essential

• NVQ Level 4 in Spectator Safety Management or equivalent standard
• Possess high levels of both verbal and written communication skills
• Possess high levels of influencing and team working skills across all levels of staff with a supportive approach to all colleagues
• To have the ability to lead people, being able to deal with all types of emergencies demonstrating analytical thinking and strategic judgement
• Experience of creating strategic plans and procedures to meet operational and safety requirements
• Possess considerable knowledge in both the safety and security fields, crowd management and related public disorder strategies within the sport/entertainment environment
• Proven successful experience as a Safety Officer at a major stadium
• Significant understanding and awareness of the relevant applicable legislation for venues and major events
• Customer focus to drive quality and level of service
• Be well organised and be able to prioritise actions whilst maintaining an attention to detail and accuracy in a fast-paced environment
• Confident in presenting work both on paper and in person
• Excellent IT skills in Word, Excel and PowerPoint
• Flexible approach to working hours
• Must be able to overcome obstacles to solve problems to achieve results
• A commitment to continuing professional development and undertaking required training, including mandatory Club Equality, Diversity and Health and Safety training.

Desirable 

• NEBOSH Certificate
• RQF Level 5 in Crowd Safety Management
• An understanding of the English Football framework, including experience working with both the Premier League and English Football League
• An understanding of the European Football framework, including experience working in UEFA leagues and competitions at any level

If you think your experience and skills match, and you’ve got the drive, energy, and skills to work in a fast-paced, high-performance environment, we want you on our team! 

About The Club

Leicester City Football Club has a rich and proud history – we’re more than just a football club; we’re a community. Formed in 1884, we’ve achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021. 

Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues – we invite you to join our Club and experience the exciting opportunities of a life in the football industry!

Benefits Package

Our people are the lifeblood of the Club, and we feel should be rewarded as such – we offer a competitive salary, pension scheme and life assurance for all permanent employees. You’ll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits! 

One City. One Club. One Leicester.

Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community.

If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.

Next Steps

We’ll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don’t wait – if you think this role sounds like the right fit, apply today! We’re excited to hear from you and can’t wait to see how you’ll help us reach new heights!