Hire Controller

Job Description:

 Hire Desk Controller | Monday to Friday
Location: Derby
Salary: £28,000 – £32,000 per annum (DOE)
Hours: Monday to Friday | Full-Time
Contract: Permanent
My client, a well-established independent plant and equipment hire business, is on the lookout for an organised and experienced Hire Desk Controller to support their day-to-day operations. This is a vital administrative and customer service role, ensuring smooth coordination between customers, drivers, and internal teams.

What you’ll be doing in your new Hire Desk Controller role

• Handling inbound hire requests via phone and email
• Processing hire orders and maintaining accurate records
• Coordinating with drivers, depot teams and workshops
• Managing equipment availability and delivery schedules
• Responding to customer enquiries and issues in a timely manner
• Supporting the depot’s daily administration and system updates

The successful Hire Desk Controller will have

• Previous experience in a hire desk or service coordinator role (preferred)
• Excellent communication and customer service skills
• Attention to detail and ability to multitask effectively
• Proficiency with computer systems and internal databases
• Calm and professional approach under pressure

Benefits you can expect in your new Hire Desk Controller role

• Salary up to £30,000 depending on experience
• Monday to Friday working pattern (no weekends)
• Supportive, close-knit team environment
• Opportunity to develop within a trusted local business
• Initial training and ongoing support

You don’t need to meet every single requirement to apply. If you’re organised, proactive and eager to contribute, my client is happy to support your development in the role.
Apply now or call Jack at Kemp Recruitment on (phone number removed) to find out more.