Housing Officer

Job Description:

One of my local government clients is seeking an experienced and proactive Housing Officer to manage a patch of approximately 500 properties. This role is essential in ensuring effective tenancy management, rent monitoring, neighbourhood inspections and high-quality service to residents. A driving licence and use of a vehicle are required due to the need to visit properties across the district at short notice.

Key Responsibilities:

• Monitor rent accounts, visit tenants regarding arrears and issue appropriate letters

• Attend court hearings, arrears panels and evictions when required

• Manage tenancy-related matters including successions, assignments and abandoned property investigations

• Advertise available properties, review shortlists, conduct viewings and complete sign-ups

• Undertake around 20 tenancy audits and 10 block inspections per month, ensuring appropriate follow-up

• Participate in resident involvement activities, including occasional evening meetings

• Respond promptly to requests to attend properties or locations on the same day

• Work collaboratively with internal teams and external partners to ensure compliance and effective service delivery

Requirements:

• Previous experience as a Housing Officer or similar role in social housing

• Strong knowledge of rent management, tenancy law and neighbourhood housing issues

• Excellent communication and interpersonal skills

• Ability to manage a varied caseload and work independently

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.