Housing Options Officer

Job Description:

We are seeking a Housing Options Officer to join our dedicated Housing Options, Homelessness, and Prevention team. In this vital role, you’ll support vulnerable residents — including families, children, and adults — helping them to secure and maintain safe, suitable accommodation.

Job Details:

• Catmose, Oakham, Rutland, LE15 6HP
• 37 hours per week
• £16.00 per hour (umbrella)
• 4+ month contract

What you’ll do:

• Deliver a high-quality housing advice and triage service for those at risk of homelessness.
• Investigate and assess homelessness cases in line with legislation and statutory duties.
• Work closely with registered providers, landlords, and partner agencies to find housing solutions.
• Manage housing register applications and allocate vacancies according to the Allocations Policy.
• Support customers to keep existing accommodation and signpost to appropriate services.
• Assist with temporary accommodation arrangements, including budget and prevention fund management.

What we’re looking for:

• Knowledge of housing legislation and homelessness prevention.
• Strong organisational skills and the ability to work under pressure.
• Experience working with vulnerable individuals and partner agencies.
• A commitment to safeguarding and delivering excellent customer service.

Why join us?

This is a fantastic opportunity to work within a supportive team, making a tangible difference to the lives of Rutland residents. You’ll play a key role in early intervention, prevention, and safeguarding strategies, while helping to deliver the Homes for Ukraine scheme locally.