HR Administrator

Job Description:

HR Administrator, ASAP Start, Leicester , 6 Month Fixed Term Contract, Amazing Media Company, £26,000 + benefits 

Are you ready to elevate your HR career and be part of a high-impact team where your work truly matters?

We’re on the hunt for a resilient, motivated, and detail-driven HR Administrator to join our clients Human Resources powerhouse. This is your opportunity to become the go-to force behind smooth operations, quick resolutions, and world-class service.

If you’ve got the fire to own your impact, bring positive energy to every task, and drive change from the inbox to the boardroom, keep reading.

HR Administrator duties:

• Be the Gatekeeper of HR Clarity
  Manage and prioritise incoming HR queries through the HR Admin mailbox using the ServiceNow ticketing system. Every ticket you touch is a chance to make a difference.

• Own the Solution
  Research HR-related queries, provide accurate resolutions, or assign tickets with precision. Whether it’s payroll, policy, or people—you’ll know how to find the answer or who can.

• Be the Calm in the Chaos
  Confidently handle calls through the general HR advice line when needed, while staying laser-focused on email queries—our primary communication channel.

• Collaborate to Win
  Work shoulder-to-shoulder with the HR Business Support team, ensuring every response is timely, accurate, and aligned with our values.

You’re not just looking for a job—you’re looking to make a difference. You know that Human Resources is about people, passion, and precision. You bring:

• Positive energy, even under pressure.

• Relentless attention to detail—you dot the i’s, cross the t’s, and still go the extra mile.

• Resilience—you bounce back stronger, every time.

• Customer-first mindset—you don’t just respond, you serve.

• Proactive problem solving—you don’t wait to be told; you take the lead.

• Collaboration—you thrive in a team, but own your lane.

Essentials skills needed:

• Excellent written and verbal communication skills

• Strong interpersonal and customer service abilities

• Experience in HR administration (essential)

• Exceptional multitasking and prioritisation skills

• Calm, focused, and solutions-oriented under pressure

• Solid IT skills (Microsoft Office and beyond)

• Self-motivated, reliable, and always professional

• Committed to timekeeping and follow-through