HR/Employee Relations Advisor
Type: Permanent
Reference: 224557033
Job Description:
HR/Employee Relations Advisor
Region: Coventry, Warwick and Birmingham
Hours of work: 37.5
Contract Type: Permanent
Our client, a leading provider of facilities services in the UK, is seeking an experienced P&C/ER Advisor to join the team, supporting a workforce of approximately 1,200 employees within a soft services environment.
This role is primarily based in Coventry, with 3 days onsite and 2 days remote, and occasional travel to Warwick every other week.
Job Description
In this role, you will be managing high-volume, complex employee relations cases (up to 30 cases concurrently), coaching managers, and handling absence management. Previous exposure to similar workforce environments is essential.
Key Responsibilities
- Provide policy and procedure guidance to managers to ensure compliance and minimise risk.
- Support and advise managers on employee relations investigations, including grievance and disciplinary matters.
- Manage high-volume ER cases efficiently, ensuring timely resolution and escalation where necessary.
- Coach and guide managers on best practice people management and conflict resolution.
- Assist with restructures and TUPE processes in collaboration with ER Centres of Excellence.
- Liaise with unions as required, ensuring positive and constructive relationships.
- Promote equal opportunity and cultural diversity across the organisation.
- Contribute to building a positive, inclusive, and safety-first culture.
Professional and Personal Competencies/Qualifications
- Previous experience in a similar People & Culture or HR Advisor role.
- Solid ER case management experience, including handling complex and high-volume cases.
- Experience coaching managers on people management and conflict resolution.
- Previous experience working in a large FM company or similar environment.
- Strong knowledge of UK employment legislation, with basic TUPE and union experience.
- CIPD qualified or willing to work towards qualification.
- Proactive and hands-on approach with excellent communication and relationship-building skills.
- Hold a full UK driving licence for travel - expenses paid for.