Internal Sales & Customer service rep

Job Description:

Do you have experience in a customer focused administrative environment? Do you consider yourself to be IT literate? Are you based in or around Coalville?

If the answer is “Yes”, then Holcim are looking for someone like you to join as an Internal sales rep. The successful applicant will be someone who considers themselves to be a team player, open minded and resilient. 

Role - Internal Sales & Customer service rep

Pay - £13.50 per hour

Location- Holcim, Bardon Hill, Coalville LE67 1TD (100% office based)

Shift pattern- Mon-Fri, 08:(phone number removed)r 08.30-17.00 (1 hour unpaid break daily)

Duration- 6 months seasonal role Feb - end of Sept

Start date - Feb potentially end of Jan

Responsibilities:

• Accepting orders via telephone from new and existing customers

• Accepting orders via an online portal

• Giving prices and sending quotations 

• Managing the input of orders and ensuring availability of product

• Arranging delivery of orders

• Offering customer support to stakeholders 

• Communicating with internal and external contacts in a clear and efficient manner 

• Providing resolutions to all queries raised 

• Signposting stakeholders in the right direction for queries you are unable to resolve 

• Handling any complaints in a quick and effective manner 

• Collaborating data into IT systems

Experience needed:

• Prior experience in a customer facing administrative role 

• Capacity to operate with minimal supervision 

• Strong IT literacy skills with MS Office

• Confident telephone manner 

• Strong verbal and written communication skills 

• Excellent interpersonal skills 

• Great attention to detail

Benefits:

• Advice and editing on your current CV

• Dedicated team throughout your journey within the role

• Paid holiday

• Exclusive online services including restaurant and retail discounts

• Chance to receive £300* for referring a friend

• Opportunity for progression into permanent roles

• Competitive rates of pay

Does this role sound interesting? Apply today and a team member will be in contact if you meet our requirements. 

All applicants are subject to vetting checks including but not limited to: Right to work check, Medical assessment and reference check.