IT Applications Support Manager

Job Description:

Your new company
This is a unique organisation that is owned by the public sector, but operates on commercial lines. They have a friendly, modern workplace and are strong believers in continuous development.

Your new role
Leading the IT Applications Support Team, providing technical support and driving stability and innovation across the organisation. You will be responsible for keeping the business performing at an optimal level in terms of systems, networks, hardware and cybersecurity. You will have experience driving stability and innovation across ERP and WMS applications, proven experience managing an Application Support Team to success and experience managing multiple system integrations.

This role includes:

• Managing the Applications Support Team
• Quality assurance for team outputs
• Specialising in system integrations
• Support and assist with system and website integrations

What you'll need to succeed

• A degree or achieved proficiency in SFIA skills at level 4 with demonstrable experience of assisting in developing, designing and delivering an effective Application Support service
• Proven substantial information and/or technology experience with evidence of operating at a senior level in a substantial IT department.
• Experience of working with a wide range of information services and technology vendors and proactively performance managing the associated contracts.
• Experience of developing technical documentation including solution specifications, work packages and information and technology roadmaps.
• Have a record of team management experience or ILM qualification.
• Stakeholder engagement and influencing at all levels within a large, complex organisation.
• Experience of producing high-level designs for new solutions.
• Knowledge of current legislative requirements, governance and relevant policies and procedures associated with the management of information and technology.

What you'll get in return

• Flexible working opportunities and access to employee benefits portal with car lease scheme.
• 28 days annual leave plus bank holidays (increasing to 33 days after 5 years' service), and a scheme to buy additional leave.
• Local Government Pension Scheme with a generous employer contribution.
• Opportunities for learning and development.
• Free on-site parking

What you need to do now


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