IT Support Engineer
Type: Permanent
Reference: 224567068
Job Description:
IT Support Engineer
Office-based | 36-hour week
Our client is a well-established engineering-led organisation seeking a proactive and technically capable IT Support Engineer to join the business in a key, hands-on role. Reporting into the Facilities and Procurement function, you will be responsible for supporting, maintaining, and developing the company's IT and telecommunications systems, ensuring reliable, secure, and efficient day-to-day operations.
This is a varied position combining IT support, systems administration, project involvement, database management, and fleet coordination, making it ideal for an IT professional who enjoys a broad remit, a high level of ownership, and close collaboration with stakeholders across the business.
Key Responsibilities
- 1st & 2nd line IT support (on-site & remote)
- Support Windows/macOS, Microsoft 365, and Active Directory
- Maintain networks (LAN/WAN, VPN, Wi‑Fi) and VoIP systems
- Manage hardware & software assets and licensing compliance
- Support core business systems (including Sage & Alphalogix)
- Assist with IT projects and infrastructure upgrades
- Maintain IT documentation and liaise with external suppliers
- Support the company car fleet administration
Key Requirements
- Proven IT support or system administration experience
- Strong knowledge of Windows/macOS & Microsoft 365
- Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
- Experience with Active Directory and backup solutions
- Good problem-solving and communication skills
Certifications (desirable): CompTIA, Microsoft, ITIL
This role offers the chance to take ownership of a broad IT remit within a well-established engineering business, working closely with decision‑makers and contributing directly to operational efficiency. You'll be trusted, supported, and allowed to develop your technical and project experience in a stable, professional environment.
ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
