IT Support Technician

📍 Derby

£28,000 per annum

£28000/annum to £28k (DOE)

Industry: IT

Applications: >10

Posted: 02-09-2025

Company: Syntax Consultancy Ltd
Type: Permanent
Reference: 224004932

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Job Description:

IT Support Technician
Derbyshire
Permanent
to £28,000 (DOE)

IT Support Technician needed for a permanent position based in Derbyshire around 8 miles north of Derby (A38 Corridor).

A chance to join an established and growing business with a proven track record in their industry. Start ideally Sept/Oct 2025.

Key experience + responsibilities will include:

Resolving IT incidents to 2nd line level + managing IT support requests from end-users.
Supporting IT projects including software / hardware upgrades + rollouts.
Setting up end-user hardware using imaging and automated Device Management systems.
Escalating more complex issues to 3rd Line IT Support Engineers + 3rd party IT suppliers.
Using IT Helpdesk logging systems + remote support tools.
Full UK Driving Licence and own vehicle preferred.
Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G).
Benefits: Salary to £28k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical + Dental + Training & Professional Development.

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