Land Freight Operator

Job Description:

Our client, a freight forwarder is looking for a Land Freight Operator to join their office in Tamworth.

Duties and Responsibilities:

The successful candidate will assist with the day to day running of the operations and will undertake the following: 

• Understand and execute the departments vision of good business development in order to successfully import/export products
• Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs.
• Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs.
• Complete all import/export activities and documentation correctly and on time.
• Ensure all other operational activities are completed on time and in conjunction with SOPs including financial, legal and invoicing transactions.
• Ensure all other operational activities are completed on time including preparing spot quotations, raise jobs, liaise with overseas offices/clients and raise delivery orders.
• Scrutinise all documentation for accuracy, authorise and pass for payment all invoices on time.
• Maintain excellent customer and inter-departmental relationships including assisting with client audits, inspection and collections and liaising with sales.
• Aid credit control with collection of overdue payments from suppliers and clients
• Report internal leads to the line manager/sales team.
• Follow up late customer payments in conjunction with credit control.
• Maintain and utilise the operational system at all times.
• Oversee client and sub-contractor management in conjunction with SOPs.
• Ensure all reports are generated by given deadlines.
• Maintain regular communication with sales teams reporting new sales leads and handover of shipments.
• Create new and maintain current SOPs for the department.
• Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format.
• Ensure best value for money is obtained during procurement processes.
• Implement and improve new efficiencies in workflow in conjunction with line manager.
• Provide holiday and sickness cover as required.
• Paid overtime during the week and weekend will be required as and when necessary.