Legal Aid Housing & Debt Supervisor

Job Description:

Sue Ross Legal are working on behalf of our client, a trusted provider of legal aid and community support services, to recruit a dedicated Housing & Debt Supervisor to lead a committed team delivering vital legal support to vulnerable individuals facing housing and debt issues. This is a rewarding opportunity to play a key role in delivering high-quality advice services across Derby City, South Derbyshire, and Tamworth, while helping shape the future of our housing and debt provision under Legal Aid contracts.

Key Responsibilities for the Housing & Debt Supervisor role:

• Supervise the delivery of Legal Aid Standard Contract 2024 and Housing Loss Prevention Advice Service (HLPAS)
• Lead and support a team of caseworkers and an administrator
• Provide legal advice and representation in housing and related debt matters
• Represent clients in County Court (including housing possession duty work)
• Monitor performance, maintain compliance, and support service development
• Report directly to the Legal Services Manager

Candidate Requirements for the Housing & Debt Supervisor role:

Legal Aid Supervisor Standard is essential including: 

• Legal Aid Supervisor status or willingness to undertake the supervisor course
• 350+ hours of relevant housing/debt casework for at least 3 years
• Proven experience managing housing/debt caseloads and meeting targets
• Supervisory experience or ability to effectively lead and develop others
• Experience representing clients in County Court housing matters
• Strong communication and case management skills
• Ability to manage emergencies and support clients in distress
• Commitment to professional development and high-quality client car

Desirable:

• Experience working within a Legal Aid Contract framework
• Full UK driving licence and access to a vehicle for work purposes

What’s on Offer for the Housing & Debt Supervisor role:

• 28 days annual leave (plus bank holidays)
• Up to 5% employer pension contribution
• 9-month probation period with full training and support
• Opportunities for professional development and CPD
• Collaborative working environment with a values-driven team

This is an outstanding organisation to work with and the successful candidate will enjoy being part of a dynamic and forward thinking team culture. If you’re passionate about access to justice and ready to take on a leadership role, we’d love to hear from you

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.