Lettings Assistant

Job Description:

We are recruiting on behalf of a housing association in Leicester for a Lettings Assistant to join their team on a full-time, fully remote basis. This is a temporary role initially until March 2026, providing essential support to the lettings and allocations function during a busy period.

Key Responsibilities of a Lettings Assistant:

• Processing housing applications and carrying out eligibility and verification checks
• Advertising available properties through choice-based lettings systems
• Uploading and managing supporting documentation accurately and securely
• Updating housing management and allocations systems (e.g. Locata)
• Providing general administrative support to the lettings and housing teams
• Responding to customer enquiries in a professional and timely manner
• Ensuring all work is completed accurately and within agreed deadlines

The Ideal Candidate Will Have:

• Previous experience working within social housing
• Good knowledge of choice-based lettings processes
• Strong customer service and communication skills
• Excellent attention to detail and the ability to manage competing priorities
• Confidence using housing management or allocations systems (such as Locata)
• Ability to work independently in a remote working environment

What's on Offer for this Lettings Assistant role:

• Fully remote working
• Full-time hours
• Opportunity to work with a well-established housing association
• Immediate start available
• Contract running until March 2026

If this Lettings Assitant role is of interest please apply or contact (url removed)