Luxury Sales Advisor

Job Description:

Job ID: AD116

Job Title: Luxury Sales Assistant

Salary: £26,000–£28,000 basic + performance bonus up to £6,200 (OTE up to £34,200)

Location: Loughborough

Job Type: 37 hours per week, Monday–Saturday (one weekday off)

House: Mon – Fri 09:00 – 17:00, Sat 09:30 – 17:00

The Role

As a Showroom Sales Advisor, you’ll play a key role in delivering a first-class customer experience—from the first enquiry to aftersales support. You’ll be confident, approachable, and organised, thriving in a fast-paced sales and customer service environment.

Sales enquiries may begin in person, over the phone, or via email, so clear and friendly communication across all channels is essential.

Key Responsibilities

• Welcoming customers to the showroom and building strong, lasting relationships
• Answering inbound sales calls and making outbound calls to our customer database
• Creating quotations, processing payments, and arranging deliveries
• Providing expert advice on product suitability, sizing, and pricing
• Showcasing a natural flair for interiors and design
• Managing customer records and daily activity in the CRM system
• Arranging and dispatching samples
• Delivering outstanding aftersales service
• Confirming showroom appointments ahead of customer visits
• Maintaining a clean, welcoming, and professional showroom environment
• Offering refreshments to customers during appointments

What Is On Offer

• Competitive salary with generous bonus potential
• Paid training and ongoing development
• A friendly, supportive, and welcoming workplace
• Competitive holiday allowance with the option to buy additional leave
• Enhanced maternity and paternity leave
• Company pension scheme
• Healthcare cash plan provided by Simply Health
• Employee Assistance Programme
• Employee, friends, and family discount on products
• Employee wellbeing initiatives, including Mental Health First Aiders
• Two paid volunteering days per year

Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates.