Marketing & Sales Assistant

Job Description:

Marketing & Sales Assistant

Company: SEAC Ltd
Location: Wigston, Leicestershire
Job Type: Part-time
Reports to: UK Sales Manager

Company Overview

SEAC Ltd is a specialist UK manufacturer of high-quality fasteners and fixings, supplying both standard and bespoke components to a wide range of industrial customers. Working closely with clients from initial enquiry through to delivery, SEAC Ltd also manufactures to customer drawings and technical specifications.

The company has built a strong reputation for technical expertise, responsive service, and reliable delivery of engineered fastening solutions.

Role Overview

The Marketing & Sales Administrator plays a key role in supporting SEAC Ltd’s sales operations and customer relationships. This is a varied, hands-on role that combines marketing support, sales administration, and internal sales activities.

You will help promote SEAC Ltd’s specialist capabilities through practical marketing initiatives, while ensuring customer enquiries, quotations, and orders are handled efficiently and accurately.

Key Responsibilities

Marketing & Sales Support

• Prepare marketing materials, including product brochures, datasheets, case studies, and capability statements
• Update website content and manage SEAC social media, LinkedIn, Facebook, Instagram, X to promote products, services, and projects
• Support and coordinate marketing campaigns linked to new products, key accounts, and industry events
• Gather customer and market feedback to support sales strategy and product development

Sales Administration & Internal Support

• Conduct outbound calls to existing and prospective customers, supporting marketing campaigns and strengthening relationships
• Process sales orders accurately, ensuring all customer requirements are clearly communicated internally
• Maintain and update customer records, pricing, and sales activity within CRM/ERP systems

General Responsibilities

• Support sales management with reporting, forecasting, and pipeline tracking
• Contribute to the continuous improvement of sales processes and customer service
• Ensure compliance with company procedures, quality standards, and health & safety requirements

Skills & Experience

Essential

• Good digital marketing knowledge (email campaigns, social media, SEO fundamentals)
• Content creation and copywriting skills
• Experience coordinating marketing campaigns
• Market research and competitor analysis
• Lead generation and qualification experience
• Familiarity with marketing tools (e.g. Mailchimp)
• Strong organisational skills with excellent attention to detail
• Confident written and verbal communication skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)

Desirable

• Experience in sales administration, internal sales, or customer support—ideally in a technical or manufacturing environment
• Ability to interpret engineering drawings or technical specifications
• Experience with CRM or ERP/order processing systems

Personal Attributes

• Professional and confident telephone manner
• Proactive, reliable, and customer-focused
• Commercial awareness with practical problem-solving ability
• Able to work both independently and as part of a small team

What SEAC Ltd Offers

• Competitive salary (dependent on experience)
• Training and development within a specialist manufacturing environment
• Supportive, collaborative team culture within an established business