Membership and Qualifications Advisor

Job Description:

Permanent role

37.5 hours a week Monday - Friday - Rugby Office based - hybrid working

We are looking for a Membership and Qualification Advisor for our Membership Organisation client.

Responsibilities and Accountabilities

• Provide guidance and support to members - via telephone and email. Support applicants and reviewers to use the online portal.
• Process membership/ registration applicants, support related processes - updating the CRM and it skills providing information and support to panel meetings
• Contribute to continuous improvement

Knowledge and Skills required

• Probably qualified to A Level standard (equivalent) Outstanding communications skills and a passion for customer service.
• Confident IT skills and have worked within a project management framework.
• Experience of having worked within a membership organisation/ with volunteers and stakeholders.

Great Benefits working for this client including 28 days holiday plus 8 days Bank Holiday and very generous pension scheme.