Night Porter

Job Description:

We are looking for enthusiastic Night Porter to start work as part of Dovecliffs' expanding friendly team on an ongoing basis.

Key Responsibilities & Duties:

• Security & Safety:
  • Conducting regular patrols of the building, checking that all doors, windows, and fire exits are secure.
  • Acting as the main point of contact for emergencies, such as fires, and following evacuation procedures.
  • Monitoring guest access, identifying, and addressing any unauthorized individuals on the premises.
• Guest Service:
  • Checking in guests arriving late and checking out guests departing early.
  • Providing assistance with luggage, answering queries, and handling requests via phone or in-person.
  • Operating the night bar or delivering room service snacks to guests.
• Maintenance & Cleaning:
  • Performing cleaning tasks in the lobby, bar, and restaurant areas
  • Reporting maintenance faults, such as broken equipment or lights.
• Administrative & Operational Tasks:
  • Managing the switchboard and taking messages.
  • Preparing the breakfast area and setting up tables for the morning.
  • Accepting early morning deliveries.

Key qualities expected:

• Previous experience in night porter or receptionist adjacent roles
• Attention to detail
• Fast work
• Handling fast paced environment 
• Punctuality
• Thorough and timely
• Professional attitude
• Good work ethic
• Can-do attitude 
• Clean appearace

If you are interested and believe that you would be able to lend your skills to make a great addition to the team, then please do not hesitiate to apply, or call us on our listed phone number.