Office Planner

Job Description:

Office Planner

Croner

Permanent

Hinckley HQ - 5 Days Onsite

£22,000 - £24,000 + Group Bonus

Are you a people-person with a knack for organisation and problem-solving?

We're looking for an Office Diary Planner to join our busy, high-energy account management team. You'll be the friendly voice our clients hear first, the problem-solver who keeps things running smoothly, and the planner who makes sure every client appointment is right on schedule!

Day to Day

• Scheduling anniversary appointments for our clients with consultants
• Handling service issues quickly, professionally, and with a focus on resolution
• Rescheduling and managing diaries to keep everything on track
• Investigating and updating client records with accuracy and care
• Liaising with consultants, credit control, and other teams to keep clients happy
• Answering inbound calls and emails, aiming for first-time resolution every time

YOU?

• A positive "can-do" attitude and a passion for helping people
• Strong organisation and time-management skills
• Confidence to work in a fast-paced, client-focused environment
• Flexibility, resilience, and a great team spirit

Want to get involved..

You'll be part of a dynamic, supportive team where every day is different. This is your chance to make a real impact on client experience, build strong relationships, and grow your career in an environment where your enthusiasm and problem-solving skills are valued.

If you love talking to people, staying organised, and being the go-to person for client solutions, we'd love to hear from you!

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INDHIN