Operations Manager

Job Description:

Reports To: Operations Director / Managing Director

Are you a strategic leader with a passion for operational excellence and project delivery? We’re looking for an experienced Operations Manager to lead our dynamic team of Project Managers and drive efficiency across our organisation.

About the Role

As Operations Manager, you’ll play a pivotal role in overseeing day-to-day operations, ensuring projects are delivered on time, within scope, and aligned with our strategic goals. You’ll lead workflow optimisation initiatives, foster cross-departmental collaboration, and champion continuous improvement.

Key Responsibilities

• Lead, mentor, and manage a team of Project Managers.
• Oversee planning, execution, and delivery of multiple cross-functional projects.
• Monitor project timelines, budgets, and resource allocation.
• Analyse and improve operational workflows to boost efficiency.
• Develop dashboards and reports to track performance and inform decision-making.
• Ensure compliance with internal policies and external regulations.
• Identify and mitigate risks across operations and projects.

What We’re Looking For

• Proven experience in operations management, ideally in a project-driven environment.
• Strong leadership and team management skills.
• Excellent organisational, analytical, and problem-solving abilities.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams).
• Experience with project management tools (e.g. MS Project, etc).
• Bachelor’s degree in Business Administration, Operations Management, or related field (Master’s preferred).

Company Culture

We pride ourselves on fostering a supportive, inclusive, and forward-thinking workplace. Our culture is built on:

• Collaboration – We work together across teams to achieve shared goals.
• Innovation – We encourage fresh ideas and continuous improvement.
• Integrity – We operate with transparency and respect.
• Growth – We invest in our people and support professional development.
• Wellbeing – We promote a healthy work-life balance and a positive environment.

You’ll be joining a team that values your input, celebrates success, and supports your journey.

Why Join Us?

• Be part of a forward-thinking organisation with a collaborative culture.
• Opportunity to shape operational strategy and drive impactful change.
• Competitive salary and benefits package.

Ready to take the next step in your career?

Apply now by sending your CV and cover letter.