Payroll Administrator

Job Description:

Payments Assistant

Location: County Hall, West Bridgford – Nottingham (NG2)
Hours: 37 hours per week, Monday to Friday
Pay Rate: £13.26 per hour
Contract: Temporary (minimum 6 months) – may be extended or made permanent based on business need
Team Size: 6

Purpose of the Role

The Payments Assistant provides essential financial and administrative support within the team, ensuring that all payments are processed accurately and efficiently. The role requires a high level of attention to detail, organisational skills, and the ability to manage multiple systems and tasks simultaneously.

Working Arrangements

• Training Period: The successful candidate will be based at County Hall, West Bridgford (Nottingham) for the first 3–6 months while training.

• Hybrid Working: Once fully trained and competent, hybrid working will be introduced. The postholder will be required to attend the office once or twice per week, or as required by the business.

• Hours:

  • During training: Start between 8:30–9:00 a.m.

  • Once fully trained: Start between 8:00–9:00 a.m., finish between 4:00–5:00 p.m.

• On-site parking is available, and there is a bus stop directly outside the building.

Key Responsibilities

• Process and verify payments accurately and in accordance with financial procedures.

• Reconcile payment information and resolve any discrepancies promptly.

• Maintain accurate records and ensure compliance with financial controls and audit requirements.

• Use multiple internal systems and Microsoft Office applications daily to process and track payments.

• Respond to payment-related queries from internal departments and external stakeholders in a professional and timely manner.

• Support the wider team with administrative and financial tasks as required.

• Contribute to maintaining a smooth and efficient payment service within the team.

Essential Skills and Experience

• Strong numeracy and accuracy skills with attention to detail.

• Excellent organisational skills and the ability to plan and prioritise workloads effectively.

• Confident IT skills, including proficiency in Microsoft Office (Excel, Outlook, Word).

• Ability to learn and work across multiple digital systems.

• Strong communication and interpersonal skills – able to work effectively as part of a small, supportive team.

• Reliable, proactive, and adaptable approach to work.

Desirable Skills

• Previous experience in finance, payments, or administrative support roles.

• Knowledge of financial systems and procedures.