Photocopier Field Service Engineer

Job Description:

Role : Photocopier Field Service Engineer
Location : CV / LE / NN - East Midlands

Duties

• Responsible for servicing, maintaining and emergency repairs on photocopiers that are situated at customer sites
• Identifying problems, repairing or replacing damaged components, reassembling equipment, reinstalling software, and testing the repairs
• Driving to customer's sites efficiently and in a timely & safe manner, keeping vehicles clean and tidy and ensuring servicing and road legality is maintained
• Accurate reporting when closing jobs with attention paid to response times and call closing and booking from parts
• Controlling car stock
• Using I.T equip to solve issues
• Basic Installation of new machines at customer site
• Assistance with PDI of new equipment during quiet periods
• Ad-hoc tasks given by Office manager, Service Manager and MD
• Ensure in quiet periods that any training that is required is taken and completed where possible
• Communication with Service Administrator on an hourly basis to advise how you are getting on with your calls
• Ability to call customers if remote support calls are required

Package

• Up to £32,500
• Company vehicle + card
• Pension
• Tools / phone etc

The Application
To apply for this position please follow the link on this page or send your CV to If you would like more information on this vacancy, or any others we may have, please contact Nikki on (phone number removed) . TXP offer a CV writing service so if you don't feel confident putting together your own or don't have the time, please call us and we will gather all relevant information over the phone.

About TXP
We are specialists in the Print / Managed print sectors working with successful multi-brand firms and manufacturers across the UK.