Piling Rig Technician (USA)

Job Description:

Job Title: Piling Rig Technician (USA)

Location: USA (5-week overseas assignment)

Position Overview:

We are currently recruiting for an experienced Piling Rig Technician to join a leading piling contractor. This role involves providing technical support, troubleshooting, and maintenance services for hydraulic, mechanical, and electronic systems of foundation drilling rigs. The assignment will be based in the USA, lasting for 5 weeks, with a focus on ensuring the high performance of the equipment and customer satisfaction.

As the on-site technician, you will be working closely with the Aftersales team to deliver expert support and technical training to customers, ensuring smooth operation and minimal downtime of the equipment.

Key Responsibilities:

Technical Support & Troubleshooting:

• Provide on-site troubleshooting for hydraulic, mechanical, and electronic systems of piling rigs.
• Diagnose faults using service manuals, schematics, and diagnostic tools.
• Perform repairs and restore equipment to full operational condition, minimising downtime.
• Report technical findings and solutions to the AfterSales team for further coordination and customer communication.

Maintenance & Repairs:

• Perform scheduled and unscheduled maintenance on drilling rigs and related equipment.
• Conduct inspections, calibrations, hydraulic adjustments, and component replacements as needed.
• Oversee the setup, commissioning, and functional testing of rigs on-site.
• Prepare detailed technical reports outlining the work performed, parts used, and recommendations for future maintenance.

Customer Training & Support:

• Deliver training sessions to customers on rig operation, maintenance procedures, safety practices, hydraulics, and electronics.
• Provide support during machine start-ups and the initial operational phases.
• Help improve customer knowledge and self-sufficiency by offering clear technical explanations and guidance.

Coordination & Communication:

• Act as the primary technical liaison between the customer job site and the AfterSales front office.
• Ensure timely updates, documentation, and feedback to internal teams regarding on-site progress and issues.
• Collaborate with engineering, service, and spare parts departments when required for complex technical issues or escalations.

Health, Safety & Compliance:

• Adhere to all international and local Health, Safety, and Environmental (HSE) regulations while working on customer sites.
• Promote safe working practices during training and demonstrations to ensure a secure environment for both the customer and technician.
• Safely handle tools, hydraulics, electrical components, and heavy machinery in line with best practices.

Travel & Work Conditions:

• Willingness to travel internationally for 5-week assignments, with flexibility in adapting to different working conditions and environments.
• Ability to work in varying cultural and geographical locations while maintaining a professional and adaptable attitude.
• Assist with rig mobilisation and demobilisation when required.

Required Qualifications & Experience:

• Technical diploma or vocational training in mechanics, hydraulics, electronics, or a related field.
• Proven hands-on experience with foundation piling rigs or other heavy drilling machinery.
• In-depth knowledge of hydraulic systems, electrical systems, and diesel engines.
• Proficiency in reading and interpreting wiring diagrams, hydraulic schematics, and other technical documentation.
• Excellent English communication skills, both written and verbal.
• Valid passport and willingness to travel internationally on short notice.

Preferred Skills & Attributes:

• Prior experience in technical field service roles, particularly in a customer-facing environment.
• Strong troubleshooting and problem-solving skills, with the ability to work independently.
• Customer-oriented mindset with a focus on building relationships and ensuring satisfaction.
• Effective in structuring and delivering technical training sessions.
• Flexible, resilient, and able to handle unexpected field situations with ease.

Additional Information:

• This position requires a 5-week overseas assignment to the USA. Flights, accommodation will be provided.
• You will be expected to work closely with both local teams and international stakeholders to ensure smooth project execution.

If you are looking for an exciting chance to work abroad, please hit apply now!

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.