Product Solutions Technician

Job Description:

We’re representing a leading organisation looking for a Product Solutions Technician to join their team and play a key role in delivering technical excellence across projects.

In this position, you’ll ensure devices and systems are configured correctly to meet customer requirements, while providing first-line technical support and troubleshooting for both hardware and software. You’ll work closely with engineers and project teams to guarantee robust, reliable solutions.

What you’ll be doing:

• Build, configure, and test media and SOC players.
• Deliver first-line technical support with AV/IT expertise.
• Manage and schedule content using CMS platforms.
• Maintain asset registers for digital hardware.
• Monitor and respond to support tickets promptly.
• Support on-site engineers and assist across the business when needed.
• Communicate effectively with clients and suppliers.
• Participate in thorough testing to ensure solutions meet standards.

What we’re looking for:

• Technology-related technical qualification.
• Strong IT skills and proficiency in MS Office Suite.
• Excellent problem-solving and organisational abilities.
• Ability to work independently and as part of a team.
• Customer-focused approach with strong communication skills.

This is a fantastic opportunity for someone who enjoys hands-on technical work and thrives in a fast-paced environment.

Apply Now or reach out to Ellie at Orion Electrotech!!

INDKA